At Dutchy's Oven Tailwagging Treats LLC, we strive to provide prompt and reliable shipping services to ensure that your orders reach you in a timely manner.

Please read the following shipping policy to understand how we process and deliver your purchases:

Orders are typically processed within 1-4 business days after payment is received. During peak seasons or promotional periods, processing times may be slightly longer.

We offer standard and expedited shipping options for domestic and international orders. The available shipping methods and estimated delivery times will be displayed during the checkout process.

Standard shipping typically takes between 7-14 business days for domestic orders and 1-3 weeks for international orders, depending on the destination.

Expedited shipping options are available for customers who require faster delivery. Expedited shipping times vary based on the selected shipping carrier and destination.

Shipping rates are calculated based on the weight of your order, the shipping method selected, and the destination address. The applicable shipping charges will be displayed during the checkout process before you complete your purchase.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status and location of your package through the shipping carrier's website.

Some products may be subject to shipping restrictions based on their size, weight, or ingredients. We comply with all applicable regulations regarding the shipment of our products, and we reserve the right to refuse orders that cannot be safely or legally shipped to the specified destination.

We offer international shipping to select countries outside the United States. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our control. Customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.

Customers are responsible for providing accurate and complete shipping information during the checkout process. Please double-check your shipping address to ensure that your order is delivered to the correct location. We are not responsible for orders shipped to incorrect or undeliverable addresses provided by the customer.

In the rare event that your order is damaged or lost during shipping, please contact us immediately so that we can assist you in filing a claim with the shipping carrier. We will work with you to resolve the issue and ensure that you receive a replacement or refund for your purchase.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Thank you for choosing Dutchy's Oven Tailwagging Treats LLC for your pet care needs!